(A consumer is any natural person who concludes a legal transaction for purposes which can predominantly neither be attributed to his commercial nor to his self-employed professional activity.

Revocation instruction

Right of revocation

You have the right to revoke this contract within fourteen days without giving reasons.
The revocation period is fourteen days from the date of conclusion of the contract.

In order to exercise your right of revocation, you must give us

you must inform us of your decision to revoke this contract by means of a clear declaration (e.g. a letter, fax or e-mail sent by post). You can use the attached model withdrawal form, but this is not mandatory.

In order to comply with the revocation period, it is sufficient that you send the notice of the exercise of the revocation right before the expiry of the revocation period.

Consequences of the revocation

If you cancel this Agreement, we will refund all payments we have received from you, including delivery costs (except for the additional costs resulting from your choosing a delivery method other than the cheapest standard delivery offered by us), immediately and at the latest within 14 days from the day we receive notice of your cancellation of this Agreement. We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees for this refund.

If you have requested that the Services commence during the cancellation period, you shall pay us an appropriate amount corresponding to the proportion of the Services already provided by the time you notify us of the exercise of the right of cancellation in respect of this Agreement compared to the total scope of the Services provided for in the Agreement.

Reasons for exclusion or expiry

The right of withdrawal expires in the case of a contract for the provision of services if the trader has provided the service in full and has only begun to provide the service after the consumer has given his express consent and at the same time confirmed his knowledge that he loses his right of withdrawal upon complete fulfilment of the contract by the trader.